Forum Presentations 27 November 2019

Watch the presentations recorded at the Records Managers' Forum on 27 November 2019.

Click here to access presentation videos via our Youtube channel. 

Presentation Details
Data driven approaches to customer service: what we need to consider

Dr. Ian Opperman, NSW Government Chief Data Scientist and CEO of NSW Data Analytics Centre (DAC) provides an overview of current initiatives and evolving strategies. He also discussed the "Safe Data: Personal Information Factor" and the Privacy-Preserving Data Sharing Framework: Quantified "Five Safes."  [PDF, 2MB]

How to eat an elephant - Implementing Office 365 in a Government Agency

Gillian Wood - Director, Information Management from Department of Customer Service (DCS) provided an overview of the Office 365 implementation. Wendy Collis - Manager, IM Systems DCS discussed the results of a proof of concept on managing records in Office 365 using Records365. [PDF, 1.6MB]

Review of Information Classification, Labelling and Handling Guidelines

Narelle Grayson, Director Program and Practice team, Data Analytics Centre, Department of Customer Service, provided updates on the review of NSW Information Classification, Labelling and Handling Guidelines. [PDF, 1.7MB]

Transferring records to the State Archives Collection

Emma Harris, Senior Advisor Agency Services discussed the new procedures on transferring records to the State Archives Collection. [PDF, 591KB]

Records Managers Forum Program and Government Recordkeeping Updates

Andrew Pickles, Manager Government Recordkeeping provided updates on the review of the State Records Act and Government Recordkeeping updates [PDF, 960KB]

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